IT

Цело време Делумно далечински Датум на завршување: 19.05.2026.

HR System Specialist (f/m/d) @ A1 Competence Delivery Center

Strength. Care. Growth

A1 Competence Delivery Center is a vital component of A1’s telecommunications business. Acting as an expertise hub, CDC is dedicated to delivering a full range of high-quality IT, network, financial and other services to support A1’s operations across all OpCos, independent of location.

Using the power of being OneGroup and leveraging synergies, CDC enables transparency of resources, key skills and knowledge expansion and personal career growth opportunities’ enhancement, paired with job stability.

You will know we are the right place for you, if you are driven by:

  • Opportunities to learn and build your career.

  • Meaningful work in a stable and fast-paced company.

  • Diversity of people, projects, and platforms.

  • A supportive, fun, and inspiring place to work.

Role Overview:

The role involves analyzing business requirements, maintaining and optimizing HeRMeS/Workday systems, integrating with other platforms, and collaborating with stakeholders to enhance functionality and processes.

Role insights:

  • Working with internal customers to identify and define requirements for new solutions.
  • Studying project mission, goals, and business drivers and requirements in order to better understand what the users need.
  • Enhancing application functionality to meet business needs, including integration with systems like Active Directory, LIM, Workday, SAP, BPM, and others.
  • Troubleshooting and ensuring proper functioning of the HeRMeS/Workday portal.
  • Regularly updating the HeRMeS platform with patches and updates provided by the vendor (Technologica).
  • Creating and editing system objects such as reports, document templates, and custom attributes.
  • Performing data imports and participating in data management activities.
  • Monitoring system performance and making suggestions for optimization.
  • Collaborating with the vendor and participating in project planning, system upgrades, and change initiatives.
  • Participating in cross-functional teams and maintaining communication with stakeholders.

What makes you unique:

  • Experience working with HeRMeS or similar self-service/HR systems.
  • Good knowledge of PI SQL and PowerShell scripting.
  • Understanding of XML and data structures.
  • Strong analytical and problem-solving skills.
  • Previous experience in system integration and customizations.
  • Ability to work both independently and collaboratively within a team.
  • Strong communication skills.
  • Good command of English – both written and spoken.

Nice to have:

  • Familiarity with systems like OneIDM, HR Chat Bots, Workday or Aveksa.
  • Prior experience in IT support or business system analysis roles.
  • Interest in digital transformation and automation of HR processes.

Our gratitude for the job done will be eternal, but we’ll also offer you:

  •  Valuable experience in one of the fastest-growing and most innovative industries.
  •  Challenging assignments with strong opportunities for personal and professional growth in a multinational environment.
  •  Hybrid working model supporting a healthy work-life balance.
  •  Thousands of online and in-person Learning opportunities for you to grow.
  •  Modern, open, and friendly work environment that fosters continuous learning and the development of both technical and soft skills.
  •  Special employee tariffs and a wide range of attractive employee benefits.

If you have any questions,  please do not hesitate to contact Nadia Georgieva